Request a Repair

Leather is made to be used for a long time. If your NorthCrafts piece needs attention, ask us.

  1. Send photosUse the form below with your order number and a few clear photos.
  2. We take a lookWe tell you whether the workshop can repair it, with the cost, shipping and timing.
  3. You decideNothing is paid or sent until you agree.

What to send

  • The order number, or the name you ordered under
  • What happened and when you noticed it
  • A few clear photos

Use the form below, or email yanycosmetics@gmail.com and attach your photos there. The form does not take attachments.

What happens next

We look at your photos and tell you whether the workshop can repair it. If it can, you get the cost, the shipping and the timing before you pay or send anything. Not every piece can be repaired, and leather color can differ slightly after a repair.

Received a defective, damaged or wrong item within the last 14 days? Use this request instead.